WordPress help for fixes, updates and everyday changes
Get help with a broken feature, a slow site or planned WordPress updates. I work on existing websites and WooCommerce stores, investigating the issue and agreeing access, scope and cost before making changes.
- WordPress and WooCommerce
- Backup and checks around changes
- DKK 650/hour excl. VAT
Troubleshooting and maintenance · Direct contact
Jonas GoldbergWordPress · Support & maintenance
DKK 650/hour excl. VAT
View prepaid hours ↗hello@jonasgoldberg.dkWordPress support
Help with the WordPress website you already have
A problem may appear as a blank page, an unresponsive form, a changed layout or a failed purchase. The symptom does not always show whether the cause is a plugin, theme, hosting service or external provider. I investigate the issue before proposing changes.
I can also help with planned maintenance: reviewing updates, checking backup arrangements and identifying the functions that need testing. A business contact form and a shop’s payment flow require different checks.
You do not need to have had the website built by me. I work with existing setups and can coordinate with your host or previous developer when their input is needed.
Support and development
WordPress tasks I can help with
We agree on the deliverables based on your current setup and what you want to achieve.
Troubleshooting
When something stops working
Investigate errors, plugin conflicts, forms and features. We define the problem and check the affected function after the fix.
Maintenance
Planned updates
Review WordPress, theme and plugin updates with backup and a testing plan. For larger changes, we assess whether to test on a separate copy first.
Performance
Find the bottleneck
Review loading, images, caching, scripts and hosting. Relevant pages are measured and checked again after the agreed changes.
Changes
Content, forms and WooCommerce
Update layouts, page types, product presentation and other features. The work builds on your current theme, builder and plugins.
How I work on your installation
A defined task with checks around the changes
Understand the issue
We review the symptoms, timing, recent changes and affected functions. I investigate relevant versions and error information.
Agree access and backup
We establish the required access, a current file and database backup, and recovery options. If these are missing, we agree how to establish them first.
Implement and check
I make the agreed fixes or updates and check affected pages and functions. A shop may need agreed tests of cart, delivery and payment.
Handover and plan
You receive a summary of changes and any remaining issues. Further checks or ad hoc support can be arranged without a mandatory subscription.
Benefits
Direct help with a clear scope
10+ years
Web and marketing
More than 10 years of experience with websites and digital marketing, combined with an understanding of business operations.
DKK 650
A clear hourly rate
DKK 650/hour excl. VAT. The scope and estimate are agreed before work starts, including any external costs.
Direct
The same point of contact
Discuss the problem, decisions and handover directly with the person doing the work.
Testimonials
What other businesses say about working together
- years in web and marketing
- 10+
- per hour excl. VAT
- 650 DKK
- weekday opening hours
- 08–17
Prepaid hours
Hourly rate and prepaid hours
My hourly rate is DKK 650 excl. VAT. Prepaid hours can be used for WordPress and my other services.
2 hours
A defined review or small changes
5 hours
A planned set of fixes or adjustments
10 hours
A larger agreed task or several follow-up sessions
You are buying working time. Tasks are scoped for your setup; a card does not promise that every listed example fits within its hours. Subscriptions and external services are agreed separately.
All prices exclude VAT. Hosting, platforms, licences and ad spend are included only when specified in the quote.
See all prepaid hours on the pricing page →WordPress support across Denmark
I help with business websites and WooCommerce stores remotely by email, phone and video. You work directly with me and can arrange help for one fault or planned maintenance.
An outage and a design request have different urgency. Mention if the site is unavailable or customers cannot buy. I will explain when I can investigate; the usual reply time is not a resolution-time guarantee.
Questions about WordPress support
Frequently asked questions
How much does WordPress help and maintenance cost?
My rate is DKK 650/hour excl. VAT. Prepaid options are 2 hours for DKK 1,235, 5 for DKK 3,025 or 10 for DKK 5,850, all excl. VAT. The estimate depends on the installation and issue; hosting and paid licences are included only when agreed.
What can you help with?
Troubleshooting, updates, backups, performance and changes to themes, builders, forms or WooCommerce. We identify the affected functions and agree what should be checked after the change.
How do you handle updates?
I first review the installation and backup options. Updates and testing are planned around the site’s functions. Backing up both files and the database provides a basis for recovery if problems occur.
Can you take over a website you did not build?
Yes. We review access, hosting, theme and plugins. Custom code or dependencies on other providers are considered in the assessment and estimate.
Do I need a monthly subscription?
No. You can book hourly help or prepaid hours. Regular checks and maintenance can be arranged as needed, but a monthly subscription is not mandatory.
Do you help with WooCommerce?
Yes. I can investigate products, cart, checkout, delivery and payment issues and make agreed changes. External payment or delivery providers may have requirements that need to be established during the work.
My WordPress site is hacked or down. Can you help?
Contact me with the site address and a description. I can assess the task and investigate error information, files and recovery options. Scope and recovery depend on the incident and available backups. Work is scheduled after the initial assessment.
How quickly do you reply, and where do you work?
I work remotely with businesses across Denmark and usually reply within 2 hours during weekday opening hours, 08:00–17:00. This describes the first response, not a promised resolution time.
What to include in your first message
Include the site address, a short description and the steps that reproduce the issue. Mention when it started and whether hosting, the theme or plugins were recently changed.
If you have a backup or a contact at your hosting company, mention that too. Access is arranged separately; you do not need to put passwords in the initial contact form. I propose an investigation or fix and an estimate before starting.
Tell me about your WordPress task
A conversation without obligation
Share your website address and describe the issue or change you need. I will suggest a next step and clarify the scope with you.
Mention any recent changes or an important deadline. Access is arranged separately.
Direct contact · Agreed scope and estimate
What happens when you reach out?
- I usually reply within 2 hours
- You get a concrete proposal with a price or time estimate
- No commitment
I usually reply within 2 hours during weekday opening hours, 08:00–17:00.